Business Support

Have you ever heard the saying "Growth is never by mere chance; it is the result of forces working together"?
A skilled virtual assistant is your collaborative partner to take on all those administrative tasks that distract you from growing and running your business.

a tailored service to meet the needs of your business

White Feather Services can provide a tailored service to meet the needs of your business; a flexible solution that fits around your schedule.

Why spend precious time and money on recruitment, equipment, office space, training, pension contributions, employer's NI and Tax, uniform and of course, an annual salary - all expenses that are incurred when taking on an employee - when you can outsource the work to a proactive, reliable individual with a wealth of knowledge and experience?

Virtual Assistant Norfolk, Virtual PA Norfolk, Computer Training Norfolk

White Feather Services can help with:

Standard PA Services

  • QuickBooks Online Accounting
  • General Administration
  • Research
  • Diary Management
  • Email Management
  • Travel Arrangements
  • Proof Reading
  • File Organisation
  • Invoicing and Chasing Payments
  • Data Entry
  • Website Content Management
  • Minute Taking (remotely or on site)

Specialist PA Services

  • Copywriting (POA)
  • Social Media Management (from £60)
  • Audio Typing (£1.25 p/min of audio)
  • Mailchimp Campaigns (POA)
  • Website Design & Hosting (POA)
  • IT Training (see Computer Training page)

Plus much more!

Copywriting Service

At White Feather Services, we appreciate that nobody knows your business as well as you do, but writing about your business is very different to talking about your business. While it may be tempting to write the copy for your website and promotional material yourself, the power of words should never be underestimated. If your copy is disfluent, your over-arching message will get lost in transit and your readers will soon become bored. In your attempt to increase brand awareness, you could end up diverting potential customers to your competitors.

Here at White Feather Services, we produce engaging copy with conversion in mind. We don't just rush in and produce pages of industry-standard text. We take the time to learn everything there is to know about you and your business so that our copy reflects your unique brand.

If you are seeking a passionate copywriter with experience in SEO, then look no further than White Feather Services. You could have the most attractive website in the world, but without meaningful copy, your website will do little more for you than cost you money. So, if you are investing in a new website, it makes sense to invest in a skilled copywriter. To learn more or to obtain your free quotation, please call Donna on 07493 766776 or send a message.

Social Media Management and Marketing Service

Social media platforms such as Facebook, Twitter and Instagram offer an opportunity for individuals to socialise with family and friends. But, that's not all... These very same platforms provide an opportunity for businesses to promote their products or services to the local and wider community. If you are not yet using the powers of social media to advertise your business, then you are really missing a trick. With regular, engaging posts, you will increase awareness of your brand and with it, open your business up to more sales opportunities.

If online marketing is not your thing, then what you need is a social media manager. At White Feather Services, we have a package to suit your individual needs. If you are looking to improve your online presence and use carefully designed visuals and text to speak directly to your target audience, select your package and contact us to get started.

Package 1 - The Mini Plan
Two posts per week
One platform
£150 per month

Package 2 - The Intermediate Plan
Three posts per week
Up to three platforms
£220 per month

Package 3 - The Ultimate Plan
Daily management
Up to five posts per week
Up to four platforms
£350 per month

Social Media Page Set-Up

We can set-up and optimise your social media pages for just £60 each.

Client Testimonials

We have used Donna’s services several times over the past twelve months and we have been more than pleased with the quality of her work. Donna picked up very quickly how we wanted our projects/reports to be presented and delivered them on time, if not ahead of time. We are also impressed with the accuracy of her work which makes us very confident in using her services in the future. Overall, Donna has proved to be a valuable member of our team. ⭐⭐⭐⭐⭐ Services Provided: Administrative Support

Jane & Elizabeth, SPC Network

We, at Perfect Pixel, have been extremely busy with existing customers, and didn't seem to be able to find any time for social media advertising. The posts we were doing were not regular enough and not done to maximum effect, as we were still learning. As Donna is a virtual assistant, I felt this could really benefit us, as we are not in the position to take on contracted staff yet but need to offload certain things. Donna has taken over our social media advertising, designing 2 adverts a week. These adverts look extremely professional and show off our vast range of products superbly. Donna has also taken control of our Facebook page and we have joined many business communities. Now we are getting much more exposure and regular posts. I would not hesitate to recommend Donna as a virtual assistant, especially where social media is concerned. ⭐⭐⭐⭐⭐ Services Provided: Social Media Management

Claire Punchard, Director, Perfect Pixel Plus Ltd

We have been working with Donna for the best part of a year, and she has been fantastic. She’s helped us with bank reconciliation, a huge number of random admin tasks and research, and we would recommend her thoroughly. She has been professional and supportive, and at times very patient with us, and as the owner of an often hectic business, Donna absolutely helped to take the pressure off my workload, for which I'm incredibly grateful. Thanks Donna! ⭐⭐⭐⭐⭐ Services Provided: Administrative Support, Research and Quickbooks Online

Tom Haczewski, Director, The User Story

We started working with Donna because we were after some help with our business social media. We had been struggling with consistency of posting due to lockdown and running the business as well as homeschooling our daughters. Donna has been brilliant, she took the time to learn about our business, our ethos and brand and has delivered quality posts week on week. She is highly professional, but also friendly and accommodating. She has been such a help and done such a great job that even though the kids are back at school we haven't let Donna go! ⭐⭐⭐⭐⭐ Services Provided: Social Media Management

Kate Mitchell, Wikaniko Ltd

Even with a background in IT I find the world of Social Media mystifying and a bit of a black art! I asked Donna of White Feather Services for some training in this area to see if utilizing it would be of benefit to my business. I have to say that Donna is a mind of information on the subject and I walked away with a new found respect for her and the power of social media. Donna was professional and courteous throughout our training session and I cannot thank her enough for demystifying social media for me. I would not hesitate in recommending Donna and White Feather Services to anyone. ⭐⭐⭐⭐⭐ Services Provided: Social Media Training

Eddie Yeates, Authorised Partner, Utility Warehouse

We recently commissioned Donna at White Feather Services to carry out some work for us. We were absolutely amazed at how quickly and efficiently she carried out the work. She was friendly and extremely efficient. The work was second to none and we will be recommending Donna to all of our clients. Thanks Donna for your excellent work. ⭐⭐⭐⭐⭐ Services Provided: Graphic Design

Matthew Clayton, Director, Norfolk Fire Protection

Donna was incredibly professional, studious and methodical to help solve a problem that no-one else had been able to solve. She fitted in with us and worked late into the evening to sort out the issue. We had four large social media agencies look at the problem we had and she fixed it within hours. We would highly recommend her. ⭐⭐⭐⭐⭐ Services Provided: Social Media Support (Instagram & Facebook)

Joe Oldfield, Proprietor, Oldfield Clothing

Donna helped set up my first business website and I found her to be extremely helpful and professional at all times. I’m really pleased with the outcome of the website and found Donna very easy to work with and helpful throughout the whole process and I would highly recommend her. ⭐⭐⭐⭐⭐ Services Provided: Website Design, Web Hosting, Copywriting, Logo Design

Darren, Proprietor, D.E.S. Builder

I would absolutely recommend Donna for anybody seeking to market online. She has a wealth of knowledge over all platforms, always contactable to discuss things and is competitively priced too. Her imaginative and creative posts immediately increased our followers as well as retaining our existing ones to my businesses. I would highly recommend her to anybody looking to market online. ⭐⭐⭐⭐⭐ Services Provided: Social Media Management

Kevin Waddison, Director, The Nelson and Coastal Construction UK Ltd

Donna is a key part of our client journey, getting them from design through to completion. We use her for content and blog writing, which she always does in a speedy and professional way. As a company we do not hesitate in recommending her services to our clients! ⭐⭐⭐⭐⭐ Services Provided: Content Writing

Ryan Seymour, West Norfolk Web Design

Donna is everything you need in a VA - reliable, responsive, efficient and knowledgeable in a number of different areas. One of the main reasons we chose White Feather Services was Donna's experience in working with IT and providing IT training, which aligns well with our two businesses. Not disappointed! Thanks Donna! ⭐⭐⭐⭐⭐ Services Provided: Administrative Support, Research, Travel Arrangements, Diary Management, Data Entry, Content Writing, Website Content Management, Design Service, Marketing Campaigns

Darren Chapman, Director, CyberScale Ltd & NSCSC

Donna recently completed her second session of QuickBooks training for my staff members. This was to a higher level and designed to fill the gaps following their experience with the system following the first session. The content of the course was left to Donna and my people. I sat in on most of the first session. Donna was friendly, approachable, flexible and competent, in what were very bespoke sessions. The course was completed within agreed timescales and after the first training session they were able to set up and operate client QuickBooks systems and the second filled in a number of specific queries raised. I have no hesitation in recommending Donna and White Feather Services for training in QuickBooks and other accounting software. We will continue to use her services. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online Training

Mike Barnes, AIMS Accountants for Business

I contacted White Feather Services for Instagram training as I was struggling to get to grips with it. Donna was so quick to come back to me, efficient and completely understood what it is like for a novice to be coping with social media. I would recommend Donna to anyone in need of social media training. ⭐⭐⭐⭐⭐ Services Provided: Instagram Training

Susan Goose, Tilley & Grace

Now a few months on and Donna has helped me to grow my business consistently, with inspiration, professionalism and ideas I couldn’t have had time to create. She’s taken a massive weight off my shoulders and helped me so much. I’m very grateful for all the work and effort she puts in and for her patience with my 24 hours a day messages and emails!! ⭐⭐⭐⭐⭐ Services Provided: Social Media Management, Mailchimp Campaigns, Website Content Management & Research

Victoria Reynolds, Proprietor, Elysium Aesthetics, Health & Wellbeing LLP

I saw on Donna's website about MTD, something I knew that I had to get sorted out as the deadline was looming and had always done my VAT on paper! Donna came over to set up and teach me Quickbooks Online. She was informative and patient and made me ask myself why I didn't get this sorted sooner! Her invaluable help has saved me lots of time and effort for which I am very grateful. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online Training

Tracy Toyn, Secretary, R.C. Wright Ltd

Standard PA Service Rates & Charges

The pay-as-you-go service is charged at a rate of £25 per hour with a minimum charge of 1hr.
If you require regular, monthly hours, then why not consider a discounted retainer package?


10 hours per month, paid in advance. Additional hours charged at a rate of £24.00


20 hours per month, paid in advance. Additional hours charged at a rate of £23.50


30 hours per month, paid in advance. Additional hours charged at a rate of £23.00


40 hours per month, paid in advance. Additional hours charged at a rate of £22.50