Please note: Our computer training service is temporarily suspended due to the Covid-19 pandemic.

Business Support

Have you ever heard the saying "Growth is never by mere chance; it is the result of forces working together"?
A skilled virtual assistant is your collaborative partner to take on all those administrative tasks that distract you from growing and running your business.

a tailored service to meet the needs of your business

White Feather Services can provide a tailored service to meet the needs of your business; a flexible solution that fits around your schedule.

Why spend precious time and money on recruitment, equipment, office space, training, pension contributions, employer's NI and Tax, uniform and of course, an annual salary - all expenses that are incurred when taking on an employee - when you can outsource the work to a proactive, reliable individual with a wealth of knowledge and experience?

Virtual Assistant Norfolk, Virtual PA Norfolk, Computer Training Norfolk

White Feather Services can help with:

Standard PA Services

  • QuickBooks Online Accounting
  • General Administration
  • Research
  • Diary Management
  • Email Management
  • Travel Arrangements
  • Proof Reading
  • File Organisation
  • Invoicing and Chasing Payments
  • Data Entry
  • Website Content Management
  • Minute Taking (remotely or on site)


Specialist PA Services

  • Copywriting (POA)
  • Social Media Management (from £50)
  • Audio Typing (£1.25 p/min of audio)
  • Mailchimp Campaigns (POA)
  • Website Design & Hosting (POA)
  • IT Training (see Computer Training page)

Plus much more!

Copywriting Service


At White Feather Services, we appreciate that nobody knows your business as well as you do, but writing about your business is very different to talking about your business. While it may be tempting to write the copy for your website and promotional material yourself, the power of words should never be underestimated. If your copy is disfluent, your over-arching message will get lost in transit and your readers will soon become bored. In your attempt to increase brand awareness, you could end up diverting potential customers to your competitors.

Here at White Feather Services, we produce engaging copy with conversion in mind. We don't just rush in and produce pages of industry-standard text. We take the time to learn everything there is to know about you and your business so that our copy reflects your unique brand.

If you are seeking a passionate copywriter with experience in SEO, then look no further than White Feather Services. You could have the most attractive website in the world, but without meaningful copy, your website will do little more for you than cost you money. So, if you are investing in a new website, it makes sense to invest in a skilled copywriter. To learn more or to obtain your free quotation, please call Donna on 07493 766776 or send a message.


Social Media Management and Marketing Service


Social media platforms such as Facebook, Twitter and Instagram offer an opportunity for individuals to socialise with family and friends. But, that's not all... These very same platforms provide an opportunity for businesses to promote their products or services to the local and wider community. If you are not yet using the powers of social media to advertise your business, then you are really missing a trick. With regular, engaging posts, you will increase awareness of your brand and with it, open your business up to more sales opportunities.

If online marketing is not your thing, then what you need is a social media manager. At White Feather Services, we have a package to suit your individual needs. If you are looking to improve your online presence and use carefully designed visuals and text to speak directly to your target audience, select your package and contact us to get started.

Package 1 - The Mini Plan
Two posts per week
One platform
£120 per month

Package 2 - The Intermediate Plan
Three posts per week
Up to three platforms
£175 per month

Package 3 - The Ultimate Plan
Daily management
Five posts per week
Up to four platforms
£300 per month

Social Media Page Set-Up

We can set-up and optimise your social media pages for just £50 each.

Client Testimonials

Donna helped set up my first business website and I found her to be extremely helpful and professional at all times. I’m really pleased with the outcome of the website and found Donna very easy to work with and helpful throughout the whole process and I would highly recommend her. ⭐⭐⭐⭐⭐ Services Provided: Website Design, Web Hosting, Copywriting, Logo Design

Darren Sutherland, Proprietor, D Sutherland Builder

I saw on Donna's website about MTD, something I knew that I had to get sorted out as the deadline was looming and had always done my VAT on paper! Donna came over to set up and teach me Quickbooks Online. She was informative and patient and made me ask myself why I didn't get this sorted sooner! Her invaluable help has saved me lots of time and effort for which I am very grateful. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online Training

Tracy Toyn, Secretary, R.C. Wright Ltd

Thank you for conducting recent market research and admin support on behalf of APF Safety Services Ltd. Within 72 hours of instructing White Feather Services to undertake this work, Donna had provided us with informative, comprehensive and relevant information which enabled us to benchmark our services and costing to those within the health and safety sector. White Feather Services has also provided assistance in general administration within the business. I found Donna to be a trustworthy, efficient and reliable individual who fully understands the importance of confidentiality in a commercial business. APF Safety Services Ltd will certainly be using Donna at White Feather Services in the future. ⭐⭐⭐⭐⭐ Services Provided: Research, File Organisation and General Administration

Andy Fitches, Director, APF Safety Services Ltd

Donna is a key part of our client journey, getting them from design through to completion. We use her for content and blog writing, which she always does in a speedy and professional way. As a company we do not hesitate in recommending her services to our clients! ⭐⭐⭐⭐⭐ Services Provided: Content Writing

Ryan Seymour, West Norfolk Web Design

I contacted White Feather Services for Instagram training as I was struggling to get to grips with it. Donna was so quick to come back to me, efficient and completely understood what it is like for a novice to be coping with social media. I would recommend Donna to anyone in need of social media training. ⭐⭐⭐⭐⭐ Services Provided: Instagram Training

Susan Goose, Tilley & Grace

Donna was incredibly professional, studious and methodical to help solve a problem that no-one else had been able to solve. She fitted in with us and worked late into the evening to sort out the issue. We had four large social media agencies look at the problem we had and she fixed it within hours. We would highly recommend her. ⭐⭐⭐⭐⭐ Services Provided: Social Media Support (Instagram & Facebook)

Joe Oldfield, Proprietor, Oldfield Clothing

Fakenham Prepress Solutions would like to thank Donna Walpole from White Feather Services for setting the company up with QuickBooks and all her hard work in transferring all of our accounts over, which was not an easy task. Donna continues to work for us every Friday and will continue to do so, as her ability to deal with any problems which may arise is second to none. Donna has gone out of her way to help Fakenham Prepress Solutions get everything up and running smoothly on many occasions. We have and will continue to recommend Donna to everyone we can to help her become even more successful than she is today. Thanks again. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online

Tristan Defew, Director, Fakenham Prepress Solutions

I must say that I am very pleased with your service over this damn Digital Tax. I was expecting a real nightmare but you have made it so easy for me handling both the new Sales invoices and Purchase invoices. My next up and coming thing will be the VAT return at the end of this month. I know Quick books didn’t make it easy by changing their templates bedsides introducing entries we clearly didn’t enter, but you quickly had a solution and so didn’t turn a drama into a crisis. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online Training and Data Entry

Harry Groom, Finance Director, Fakenham Prepress Solutions

I would like to take this opportunity to pass on my thanks and gratitude to Donna at White Feather Services for the Microsoft Excel training course she delivered to me on the 20th of March 2019. I asked Donna for a one to one training session on Excel as even though I had a basic knowledge, I knew there were short cuts and methods to speed up my data entry and save me time and eventually money. During the training Donna was clear and precise on all the chapters covered. I was allowed to "drive" the training, allowing me to actually work on Excel as Donna guided me through the different chapters. Being able to work at my own pace and ask questions without having the fear or pressure from other people made the whole experience more enjoyable and far more beneficial than sitting in a large classroom watching a power point and trying to take notes, as for the most part I find that you either miss or forget the crucial information that wasn't covered in detail. I found the cost of the training to be more competitive than going to a training centre and included in the cost was a training booklet which I was able to take away with me to refer back to if I couldn't remember all the training. The booklet alone is worth the money paid for the training. I am now more confident and efficient using Excel and have no doubt that if I require any training on computer programmes that White Feather Services would be my first point of call and would recommend them to family, friends and colleagues without hesitation. ⭐⭐⭐⭐⭐ Services Provided: Microsoft Excel Training

Niall Secker, Director, Venture Rose LTD

Hi Donna, I wanted to let you know I'm very grateful for all the work you're putting in, you're very good at what you do and I don't have to give you much direction at all. I'm very happy with everything. Best wishes, Victoria. ⭐⭐⭐⭐⭐ Services Provided: Social Media Management, Website Content Management and Research.

Victoria Reynolds, Proprietor, Elysium Aesthetics, Health and Wellbeing

We recently commissioned Donna at White Feather Services to carry out some work for us. We were absolutely amazed at how quickly and efficiently she carried out the work. She was friendly and extremely efficient. The work was second to none and we will be recommending Donna to all of our clients. Thanks Donna for your excellent work. ⭐⭐⭐⭐⭐ Services Provided: Graphic Design

Matthew Clayton, Director, Norfolk Fire Protection

Fakenham Golf Club was looking to upgrade its website and was given the name of Donna Walpole T/A White Feather Services. Having contacted Donna she was extremely prompt in returning our enquiry and arranged to meet to discuss a new website. It was very evident from that meeting that Donna was extremely knowledgeable regarding website requirements. From our discussions we gave her what we wanted from the site and within an extremely short period Donna came up with the first draft of a site. Since then with further meetings and in discussions we have a brilliant website, which is both visually attractive, informative and user friendly. Donna has fulfilled all our requirements and we have no hesitation in recommending herself and White Feather Services to any other business looking for this sort of service. ⭐⭐⭐⭐⭐ Services Provided: Website Design and Web Hosting.

Graham G Cocker, Club Secretary, Fakenham Golf Club

Donna is everything you need in a VA - reliable, responsive, efficient and knowledgeable in a number of different areas. One of the main reasons we chose White Feather Services was Donna's experience in working with IT and providing IT training, which aligns well with our two businesses. Not disappointed! Thanks Donna! ⭐⭐⭐⭐⭐ Services Provided: Administrative Support, Research, Travel Arrangements, Diary Management, Data Entry, Content Writing, Website Content Management, Design Service, Marketing Campaigns

Darren Chapman, Director, CyberScale Ltd & NSCSC

Donna recently completed her second session of QuickBooks training for my staff members. This was to a higher level and designed to fill the gaps following their experience with the system following the first session. The content of the course was left to Donna and my people. I sat in on most of the first session. Donna was friendly, approachable, flexible and competent, in what were very bespoke sessions. The course was completed within agreed timescales and after the first training session they were able to set up and operate client QuickBooks systems and the second filled in a number of specific queries raised. I have no hesitation in recommending Donna and White Feather Services for training in QuickBooks and other accounting software. We will continue to use her services. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online Training

Mike Barnes, AIMS Accountants for Business

We contacted Donna to teach us Quickbooks Online as we are a new business that needs to go digital, having not had any previous dealings with VAT. Donna was very thorough in explaining everything step by step. She was very flexible with working around our shop opening times so came to us in an evening. Once she had left us her help didn't stop there. Donna has answered numerous texts and emails very quickly and efficiently. ⭐⭐⭐⭐⭐ Services Provided: QuickBooks Online Training

Kay & Courtney Barrett, Coastal Pets

Standard PA Service Rates & Charges

The pay-as-you-go service is charged at a rate of £19 per hour with a minimum charge of 1hr.
If you require regular, monthly hours, then why not consider a discounted retainer package?

Bronze

£185
10 hours per month, paid in advance. Additional hours charged at a rate of £18.50

Silver

£360
20 hours per month, paid in advance. Additional hours charged at a rate of £18.00

Gold

£525
30 hours per month, paid in advance. Additional hours charged at a rate of £17.50

Platinum

£680
40 hours per month, paid in advance. Additional hours charged at a rate of £17.00